Clients see popup notification windows when patches are about to install

Article ID: 22287

Problem/Symptoms

Even though the All Computers with Software Update Agent Installed policy has been configured to not notify the user in advance that Software Updates are about to install, the popups occur anyway.

Resolution

Navigate to the Software Update Agent configuration policy in question (by default Configuration tab > Solutions Settings > Software Management > Patch Management > Windows > Software Update Agent Configuration > All Windows Computers with Software Update Agent Installed). On the Notification tab, change the Notify in Advance setting to 2 hours. Click Apply. Now, change it back to 0 minutes and then hit apply again.  This should trigger the correct XML to be written for the policy to the database.