Wednesday 21 December 2011

Beware : Altiris enhanced console views and updating to Altiris ITMS 7.1 SP2

To update to enhanced console views 7.1 SP2 from a 7.1 SP1 environment
  1. Start Symantec Installation Manager.
  2. On the Installed Products page, click View and install updates.
  3. On the Product Updates page, search for Altiris Deployment Solution Complete Suite 7.1 SP1a MR1a and take one of the following actions:
    Option 1:
    If you find Altiris Deployment Solution Complete Suite 7.1SP1aMR1a in the list of updates on the Product Updates page, then you have an environment thatdoes not include installed hot fixes. You must use the View and install updatesoption in Symantec Installation Manager to update to enhanced console views 7.1 SP2. You must select the Altiris Deployment Solution Complete Suite 7.1 SP1a MR1a update.
    Option 2:
    If you do not find Altiris Deployment Solution Complete Suite 7.1SP1aMR1ain the list of updates on the Product Updates page, then you have an environmentthat includes installed hot fixes. You must use the Install new products option in Symantec Installation Manager to update to enhanced console views 7.1 SP2. This option lets you install the 7.2 version of your product on top of the 7.1 version of your product.
    How to install New Products in SIM:
    1. On the Installed Products page, click Install new products.
    2. On the Install New Products page, select the 7.1 SP2 version of your Suite or individual Solution. For example, if you have IT Management Suite 7.1 SP1, select IT Management Suite 7.1 SP2.
    3. Click Next, and continue with the installation process.

More information can be found here http://www.symantec.com/docs/HOWTO61133

Don't forget to click on an AD if you found this information useful.
thx,
Gert

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